Gabe Bidot

Customer Solutions Manager | Technical Business & Strategy Consultant | AWS Enthusiast

"I believe in disruptive innovation, investing in potential, and intentional interactions."

Atlanta, Georgia, United States

As a Customer Solutions Manager at AWS and Strategic Advisor at Latio, I specialize in helping organizations transform their technology landscape while ensuring business success. With extensive experience across financial intelligence, security, compliance, and data protection companies like Terzo, Drata, and VGS, I understand how to bridge the gap between complex technical capabilities and real business outcomes.

Professional Experience

Customer Solutions Manager

Amazon Web Services (AWS)

Atlanta, Georgia

Current

Technical business and strategy consultant helping organizations navigate their cloud journey, from security assessments to AI implementation strategies.

Strategic Advisor

Latio

Remote

Current

Providing strategic guidance on product development, customer success strategies, and market positioning.

Senior Customer Success Manager

Terzo

Remote

Previous

Led customer success initiatives for AI-powered financial intelligence solutions, driving customer adoption and retention.

Customer Success Manager

Drata

Remote

Previous

Managed customer relationships for automated compliance platform, helping organizations achieve SOC 2, ISO 27001, and other security certifications.

Customer Success Manager

Very Good Security (VGS)

Remote

Previous

Supported customers implementing data protection and tokenization solutions, ensuring successful deployment of security infrastructure.

Sales Manager

Georgia Aquarium

Atlanta, Georgia

Previous

Where my love for random fish facts began - the foundation of my famous #FishFactFriday tradition that I bring to every workplace.

Certifications

AWS Certified Solutions Architect
AWS Certified Cloud Practitioner
AWS Knowledge: Migration Foundations
Well-Architected Proficient
AWS Partner: Cloud Economics Essentials
Certified Customer Success Manager (CCSM) Level 1
Advanced Google Analytics
The Complete SQL Bootcamp

Core Competencies

Cloud Architecture (AWS)
Solutions Design
Digital Transformation
Customer Success
Business Strategy
Technical Consulting
Migration Planning
Well-Architected Framework

Languages

EnglishNative/Bilingual
SpanishFull Professional Proficiency

Education

Florida State University

2011 - 2014

Let's Connect

Whether you're looking to secure your cloud infrastructure, navigate compliance requirements, explore AI opportunities, or just want to chat about the latest in tech, I'd love to connect.